Pre-Order Policy

Pre-Order Notice: Niho Taniwha Hoodies & Tees:

We are currently accepting pre-orders for our exclusive Niho Taniwha Hoodies and Tees.

Estimated Dispatch: Orders will ship within 6–8 weeks from the date of purchase.
Please note that these items are made to order and will not ship immediately.

Pre-Order Return Policy

Our standard return and exchange policies apply, with the following conditions specific to pre-orders:

• You may request an exchange or store credit once your pre-ordered item is delivered, as long as it meets the conditions outlined in our return policy (unworn, tags attached, etc.).

• Refunds are only provided for incorrect and/or defective items.

• The 14-day return from the date the item is delivered to you, not the order date.

• Due to the made-to-order nature of pre-orders, we are unable to offer refunds for change of mind once your order is confirmed.

If you have any questions about your pre-order, please contact us at info@cruze.nz.

Thank you for your patience and support of our made-to-order collections.